Used the wrong glue, wall brick three months before the 70000 - off all loss Ceramic tile adhesive | | | waterproof coating straight with mortar jointing agent

with wrong glue, began to fall off from the wall ceramic tile, ceramic tile adhesive distributors but don't know if I sell the wrong goods. Recently, decorate bridal chamber is hengyang net friend Mr Lee suffered such a heart. Facing dealer for product performance all don't know, Mr. Li, who to bear the loss of nearly ten thousand yuan?

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complaints: ceramic tile to stick a less than three months away

all month, Mr Li in according to DE hengnan dealerships to buy add ceramic tile ceramic tile adhesive. Mr. Li estimation, house sitting room, dining-room, corridor, enter a garden wall ceramic tile is a total of about a square.

mr. li said, purchased in accordance with the glue to DE yuan/bag, the teacher in the process of the ceramic tile, he bought a bag of glue.

month this year, li found that the ceramic tile of metope put all away. Li immediately find dealerships to reflect the relevant circumstances, the other party, according to ceramic tile fall off because Mr. Li model caused by wrong use glue, glue itself there is no quality problem.

this, Mr. Li has been questioned, decorating a process, the dealer for many times to send ceramic tile adhesive, and reviewed the progress in site. “ Each other know I buy the size of the ceramic tile, master construction at the scene, dealers also didn't put forward the glue type is wrong, now out of the question, to evade a flimsy & throughout; , Mr Lee said, he came to DE brand glue quality and calls into question the company's professionalism and why dealers don't even know the performance of the product just sell glue, according to according to the company of affiliation nor a related training for dealers? ”

the dealer: the key cause of ceramic tile drop is improper construction

for Mr Lee's question, in accordance with to hengnan distribution chow boss responded, Mr Li stick ceramic tile is * specifications, the specifications of the ceramic tile can only use the T reinforced rubber, but Mr. Li bought is T type of glue. He told reporters that he did not know before ceramic tile drop T type glue cannot be used to stick * specification of ceramic tile, after the incident, the total distribution of communication and hengyang just know li buy glue is wrong.

weeks the boss said, if sold to Mr Li is a fake, the dealers should be responsible for, but now there is no question of product quality, he thought the dealers don't have to take responsibility.

in hengyang general agent to DE institute, says Mr He please professional master tile to tile fall reasons are analyzed. He told the reporters, resulting in ceramic tile falling off the key is caused by the improper construction and operating errors. “ Ceramic tile, must be played on the back glue, can observe off the ceramic tile, we found that the back glue, has played just six ceramic tile on the back of a lot of dust at the same time, the glue directly on the dust, lead to unstable ceramic tile stick. ”

the factory: no quality problem caused by dealers oversight

is improper construction, or sell glue mistakes? Or, as Mr Li in question, the quality of the product itself has the problem? With doubt, the reporter in June 21 afternoon call on to the manufacturer & ndash; — Guangdong branch shun chemical industrial co. , LTD.

in charge in accordance with to DE hunan area sales manager li told reporters that their products are tested by national relevant department, the product quality absolutely no problem, mainly dealers sell wrong products to customers, responsibility is not in the company.

reporter, before joining dealers, manufacturers will training on the performance of the products to distributor, he responded, ceramic tile adhesive instructions and details are sent to the grout, the dealer may be due to oversight, didn't use the details to the customer clear.

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