Q1:Can I have a sample for testing?
A: The samples will be provided within 7days
Q2: How to ship the samples ?
A: The small amount samples will be provided free. But we need your account DHL,UPS to take care the shipment
Q3:How can i get the after-service?
A:We will send you the spare parts by free if the problems caused by us.
If it is the men-made problems,we also send the spare parts,but you should pay.
Q4 :Do you have inspection process ?
A:100% self-inspection before packing according to ISO9001
Q5: What is your MOQ ?
A: For the hot melt glue, we set the MOQ 1000kg or 3000 pcs
300pcs for the reel , and 500pcs for the working lamb. We can decrease this request depends on packing request.
Q6: Does your factory support the OEM or ODM ?
Yes, we have the great capacity for the design and mold and high support it
Q7: What is your closet sea port
A: Shanghai or Ningbo
Q8:Can I have a visit to your factory before the order?
A: Sure,welcome to visit our factory.
Here is our factory address :
No.292 Nanyang Road, Chengnan Industry Area, Meicheng Town, Jiande ,Zhejiang ,China.
Contact person: Mick
Tel: 86 571 64138090 / 86 571 58313053
And you can take train to hangzhou station or air plane to Hangzhou xiao shan air port.
Enquiry will be replied in 12 hours
Contacting trade manager will be replied in 1 hour
One year warranty
Free parts for any breakdown with convincing evidence
Contact Us
Better Touch Better Business
Contact Sales at Kastar.
Call Us
+86 13924533378