Package | Shipping |
1). Standard package: 1 piece/ pp bag, then bulk to outer cartons; 2). Customized package needs be confirmed before order; | 1). We have cooperated with some shipping company (TNT, FedEx, DHL, UPS, EMS etc) for many years, we’d like to offer you the best freight for you; 2). Sea or air transportation depend on customers' needs. Please contact us to confirm the details, such as port, shipping marks, etc. |
Q1: About Payments
We accept T/T Bank, Paypal, Western Union for payment during business;
Q2: Can i get some samples before order?
We are glad to provide a sample for you to test before order. But you need to pay the sample charges ( Sample fee & freight to the destination ) ;
Please contact us for the specific process.
Q3: What is the delivery time & transport time?
The delivery time is depending on the quantity of order, but most of our goods are in- stock; please contact us for specifics;
For international express, it’s usually around 7-1 5 days from China to your country;
If shipping by boat, it’s around 20-35 days to the port of your country;
Q4: Do you offer package with customized service?
We can make the package with logo according to you need, please confirm the details with us, such as quantity, color, package......etc.
Q5: When I discover the broken products, what should i do?
We have QC department to guarantee the quality before delivery, if the goods broken while you receive them, please take some pictures and contact us, we will reply you within 24 hours;
Contact Us
Better Touch Better Business
Contact Sales at Kastar.
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+86 13924533378